Agentic automation

Discover how agentic automation uses AI to make real-time decisions and adapt to changing business needs - and how AI Agents deliver adaptable, intelligent solutions that grow with your needs.

5/19/20252 min read

Agentic automation: AI-powered automation that adapts to your business needs

Discover how agentic automation uses AI to make real-time decisions and adapt to changing business needs - and how AI Agents deliver adaptable, intelligent solutions that grow with your needs.

What is agentic automation?

Agentic automation is a next-generation automation approach where applications, including AI-driven agents, autonomously perform non-deterministic tasks, adapting in real time to changing conditions.

AI Agent's users are already discovering that agentic automation is the next step in the future of automation. It's amplifying workflows for them by adding adaptability, autonomy, and real-time decision-making. AI Agents open up even more possibilities, allowing you to take the next step in automation.

Smarter automation that thinks and acts in the moment

While traditional workflows provide structured, predictable execution and AI-powered workflows bring content generation and pattern recognition, agentic automation builds on both by incorporating fuzzy logic and autonomy. This allows processes to be more resilient, adaptable, and efficient, reducing setup time and the need to predefine every edge case.

Instead of just being more efficient at simpler tasks (content creation for example), agentic automation can infer and understand with contextual awareness, allowing workflows to adapt in real time without needing constant human input.

Make AI Agents: the next step in automation

Make AI Agents let you take advantage of the benefits of agentic automation. This means you can now build, customize, and manage intelligent AI agents that automate your business processes, adapt in real-time, and reduce complexity like never before.

How does agentic automation work?

Solving problems autonomously

Agentic automation works by using AI to act as an autonomous problem solver that interprets goals and conditions as they happen.

Leveraging global knowledge

The AI builds on global knowledge, business tools, and user-specified context to take action.

Enhancing traditional automation

Agentic workflows allow users to amplify traditional automation by facilitating AI that can adjust its behaviour dynamically.

Improving efficiency

The net result is smoother automation across multiple workflows, saving time and improving efficiency.